ABOUT

FREQUENTLY ASKED QUESTIONS

Got Questions? We’ve Got Answers! We provides answers to Frequently Asked Questions (FAQs) as a service to users seeking information

How can I create my account?
Just click on the “Signup” button on the top right hand corner of the page. Fill in your name, email address and password.

Why is my order not showing?
Login to track all your orders from the ‘My Order’ option in the menu.

How do I pay for a purchase?
We offers you multiple ways to pay securely like Debit and Credit Cards, Net banking, Wallets etc

How safe is it to use your debit/credit card or make an online payment?
We use the 3D Secure payment gateway for card payments and netbanking. These are industry-standard secure payment methods so that we can ensure that all your online transactions are processed in an extremely secure environment.

What is an Address Book?
As a registered user, you can create your own Address book which would save shipping information of previous orders. As a customer, you can select a shipping address from the Address book and proceed through checkout.

Can I change my account email id?
Unfortunately, the email id of your online account cannot be changed once you have registered with us using the same.

What if I forget my account password, or wish to change it?
Click here to setup a new password. Enter your registered email id and we will send you email with your password

Will I be charged if I cancel an order?
No, you will not be charged if you cancel an order.   It is absolutely free of cost and there will be no cancellation charges.  

 

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